Please complete the following tasks to the best of your ability.
Task 1: Locate the date for open enrollment.
Were you able to complete this task?
Task 2: Find where you would go to start a new plan. (as if you’ve never bought a plan through Nevada Health Link)
Task 3: Find where you would go if you were a current Nevada Health Link customer and needed to re-enroll?
Task 4: Find where you would go if you wanted to learn about the changes to Nevada Health Link and the new enrollment process?
Task 5: Locate where you would find someone to help you enroll *Find someone in your area *Find help on a certain day *Find a specific assister group *Find help at a retail location
Task 6: Find where you would need to go if you were a current Nevada Health Link customer and needed to manage your current plan. *If you purchased a 2014 plan through Nevada Health Link *If you enrolled in Medicaid in 2014 through Nevada Health Link *If you purchased a 2015 (new) plan through Nevada Health Link
Task 7: Locate where you can go straight to HealthCare.gov to enroll.
Task 8: Locate where you can go straight to Access Nevada (Medicaid) to enroll.
Task 9: Locate where you would go if you wanted to register to vote.
Task 10: Locate where you would file a complaint to the Division of Insurance.
Task 11: Locate where you can get to the Spanish version of NevadaHealthLink.com (and conversely for Spanish-speaking participants, if you wanted to go to the English version of EnlacedeSeguroMedicoNevada.com)
Task 12: Locate where you would find information about why you should purchase insurance for you or your family.
Task 13: Locate where you would go to find information about how you can use insurance through Nevada Health Link.
Task 14: Identify how you would search for a specific answer if you were unsure where to find it on the website.
Task 15: Locate where the website states the changes to enrolling with Nevada Health Link in 2015.
Task 16: Locate where you can find in-person assistance in your area.
Task 17: Locate which call center you would call if you needed help with: *Medicaid *2015 Enrollment *Your Current 2014 plan
